3okas commitment to responsible gaming
3okas believes gaming should be an enjoyable and controlled experience — never a source of stress or addiction. Our safety tools and support systems help you maintain healthy gaming habits.
Our commitment and age limit
At 3okas, we always believe online gaming is a form of entertainment — not a guaranteed way to earn money. Enjoy live casino, slots, cricket betting, and fishing games on our platform, but always remember that controlled and responsible play is what makes gaming truly enjoyable. When gaming starts causing worry rather than fun, that is the time to seek help.
Our team is here for you 24/7. Contact us via live chat or email ([email protected]) — support is available in both Bengali and English. If you have any problem, do not wait; let us know right away.
Key tools for safe gaming
Deposit Limits
Set your own limit on how much you deposit per day, week, or month. Once a limit is set, it takes effect immediately. A waiting period applies to increase a limit, but lowering one is instant.
Time Limits and Breaks
Set a daily time limit for how long you play. The session timer reminds you how long you have been playing. You can take a cooling-off break for 24 hours, one week, or one month.
Self-Exclusion
If you feel gaming is getting out of control, close your account for a set period or permanently. While self-exclusion is active, no promotional communications will be sent and the account cannot be reactivated.
Gaming History Review
View your complete betting and deposit history at any time. Seeing a detailed record of how much you have deposited and how much you have won or lost makes it easier to stay aware of your gaming habits.
Reality Signals
You will receive automatic alerts during long sessions — reminding you how long you have been playing and how much you have spent. These signals help you make informed decisions.
24/7 Support Team
Do not hesitate to talk to us about gaming concerns. Our trained support team is always available via live chat and email ([email protected]) — in both Bengali and English.
Warning signs of problematic gaming
If the following signs appear, your gaming habits may be becoming problematic. Seek help in time.
Lying about money
Hiding or lying to family or friends about how much money you spend on gaming.
Chasing losses
Repeatedly placing more bets to win back lost money — this is a sign of a serious problem.
Spending essential money
Using money meant for essential needs — such as rent, food, or education — on gaming.
Sleep and work problems
Losing sleep due to gaming, or being unable to focus on work or studies.
Relationship strain
Gaming causing problems in relationships with family or friends.
Unable to stop
Repeatedly trying to stop gaming and failing — this is a sign that professional help is needed.
How to use the safety tools
Access your account
Log in to your account from the 3okas Login page and go to your account settings.
Responsible Gaming section
Go to the "Responsible Gaming" section in Settings, where all safety tools are available in one place.
Set your limits
Set whichever limits suit you — deposit limit, session time, loss limit, or cooling-off period.
Contact support
For any question or issue, speak with our team via live chat or at [email protected].
Tips for healthy gaming habits
Set a budget: Decide how much you can afford to spend before you start playing. Do not go beyond that limit, even after a win.
Play within a time limit: Take regular breaks instead of playing for long stretches at a time. Building the habit of ending a session early makes for better players.
Play for fun: Enjoy gaming as entertainment, not as a source of income. Take losses in stride rather than feeling discouraged.
Consider your mental state: Avoid gaming when you are feeling down, angry, or under stress. Your decision-making ability is reduced in these states.
Avoid alcohol: Do not play under the influence of alcohol or any other substance — your judgement is impaired and the risk of losing more money increases.
Tell your family: Talk openly with people close to you about your gaming habits. An aware family can spot a problem earlier.
Take breaks from gaming: Build the habit of staying away from gaming on certain days of the week or after a set time each day.
Do not try to recover lost money: Move away from the mindset of placing more bets to recover losses — this is where the biggest problems begin.
More about self-exclusion
Self-exclusion is the most powerful safety tool at 3okas. If you feel gaming is getting beyond your control, you can block your account for a set period or permanently.
While self-exclusion is active, you will not be able to log in, make any deposits, or place bets, and no promotional messages will be sent from our side. Any funds in the account will remain safe during this time.
To set up self-exclusion, go to your account settings or contact our support team directly via live chat. We will help you with complete confidentiality and without judgement.
Key features of self-exclusion
- Short-term break: set a period from 24 hours up to 6 months
- Long-term break: account blocked for 1 year or more
- Permanent closure: your account can be closed permanently if you wish
- Instant effect: takes effect from the moment it is set
- Promotions stopped: marketing messages are paused during exclusion
Need help? We are always here for you
Our support team is available 24/7 for any concern about gaming. Contact us via live chat or email — no judgement, just support.