3okas Terms and Conditions

1Definitions and Scope

In these Terms, "3okas", "we", "us", or "platform" refers to the 3okas online gaming service, operated through the website https://3okas.bar. "User", "player", or "you" refers to any person who has created an account on this platform or is using its services.

These Terms apply to Bangladeshi players and follow Bangladesh Standard Time (BST, UTC+6). These Terms may change at any time, and continued use of the platform after any update will be considered acceptance of the revised Terms.

2Account Registration Terms

2.1 Age Restriction

To create an account on 3okas and participate in any gaming or betting activity, the user must be 21 years of age or older. We may request valid identification documents for age verification at any time.

2.2 One Account Policy

Each person may hold only one account. If multiple accounts belonging to the same person are found, all will be closed and deposited funds may be forfeited. Using duplicate accounts to claim bonus benefits will be treated as fraud.

2.3 Accuracy of Information

All information provided at the time of account registration must be accurate, complete, and up to date. Providing false or misleading information may result in account closure. Name, mobile number, and payment method details must all match.

2.4 Account Security

Keeping your login credentials confidential and maintaining the security of your account is entirely your responsibility. If you believe unauthorised access to your account has occurred, notify our support team immediately. Allowing others to use your account is a violation of these Terms.

3Deposit and Withdrawal Rules

3.1 Accepted Payment Methods

Deposits and withdrawals on 3okas can be made using the following methods: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). No other payment methods are currently accepted.

3.2 Minimum Amounts

The minimum deposit amount via any payment method is ৳300 (three hundred taka) and the minimum withdrawal amount is ৳800 (eight hundred taka).

3.3 Withdrawal Processing Time

Approved withdrawal requests are generally completed within 1 hour. Withdrawals may be delayed if KYC verification has not been completed. Identity verification is mandatory before the first withdrawal.

3.4 Deposit Validity

Deposits may only be made from a payment method registered in your own name. Deposits made through a third party are not accepted and such transactions may be rejected.

4Bonus and Promotion Terms

4.1 Welcome Bonus

3okas offers new players a 100% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, bringing the total balance to ৳2,000. Depositing ৳12,000 or more earns the maximum ৳5,000 bonus, bringing the total balance to ৳17,000.

4.2 Wagering Requirement

Before bonus funds can be withdrawn, bets totalling 25 times the bonus amount must be placed. Example: receiving a ৳1,000 bonus requires a total of ৳25,000 in bets before withdrawal. Wagering is calculated on the bonus amount only — not on the combined total of the deposit and bonus.

4.3 General Bonus Terms

• The welcome bonus can only be claimed once per account.
• If wagering is not completed within the specified time after the bonus is activated, the bonus will be cancelled.
• A maximum bet limit may apply while a bonus is active — check the individual terms of each offer for details.
• 3okas reserves the right to modify or withdraw any bonus offer at any time.
• Accounts found to have claimed bonuses fraudulently will be terminated.

5Gaming Policy

5.1 Fair Play Guarantee

3okas works with established and reputable game providers to ensure fair play, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and many more. All game outcomes are determined by a Random Number Generator (RNG), which does not allow for any external manipulation.

5.2 Betting Limits and Restrictions

Each game has its own betting limits, which can be viewed in the game lobby. 3okas reserves the right to change the betting limits of any account without providing a reason.

5.3 Technical Errors

Any winnings resulting from a technical error in a game will be considered void. 3okas will not be held liable for active bets in the event of an internet disconnection or device failure.

6VIP Program

The 3okas VIP program has five tiers. Players can advance through tiers by playing regularly, and each tier offers a weekly cashback benefit:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

The specific terms for VIP benefits and cashback payments are set by 3okas and may change without prior notice.

7Prohibited Activities

The following activities are strictly prohibited and may result in account termination as well as legal action:

• Opening an account using a false identity or forged documents.
• Abusing the bonus system or using multiple accounts to gain an advantage.
• Hacking the platform's software, gaining unauthorised access to the system, or using any automated tools.
• Using the platform for money laundering or processing illegal funds.
• Colluding with other players to attempt to influence game outcomes.
• Threatening, harassing, or abusing platform staff or employees.

8Privacy and Data Protection

3okas uses SSL encryption technology to keep all personal and financial information secure. The information you provide is used solely for account management, identity verification, and payment processing.

For our full data protection policy, please read our Privacy Policy.

9Responsible Gaming

3okas encourages all players to game responsibly. We believe gaming is a form of entertainment — not a source of income. Players can set their own deposit limits, session time limits, and make use of self-exclusion options.

If you feel that gaming is negatively affecting your daily life, family, or finances, please contact our support team. More information is available on our Responsible Gaming page.

10Account Closure and Suspension

3okas may close or suspend an account without notice in the following circumstances:

• Any violation of these Terms.
• Suspected fraudulent or deceptive activity.
• Failure to complete identity verification or provision of false information.
• To comply with regulatory instructions or legal obligations.

Players may also request account closure at any time. In such cases, any legitimate funds remaining in the balance will be returned in accordance with the withdrawal policy.

11Limitation of Liability

3okas is not liable for:

• Interruption to a game or betting session caused by internet disconnection.
• Loss caused by a fault in third-party software or hardware.
• Account information being compromised due to the player's own negligence.
• Temporary service unavailability due to unexpected technical issues.

3okas always strives to ensure the highest quality of service and commits to resolving any issues promptly.

12Dispute Resolution

If you have a dispute or complaint, please contact our customer support team first. Complaints can be submitted via 24/7 live chat or by email at [email protected]. We provide support in both Bengali and English.

3okas's decision will be considered final in all disputes and claims. However, we commit to reviewing each complaint in a fair and transparent manner.

13Changes to Terms

3okas reserves the right to modify, amend, or update any part of these Terms at any time. A notice will be published on the website for significant changes. Continued use of the platform after any change will be considered acceptance of the updated Terms.

We therefore recommend visiting this page regularly.

14Contact

If you have any questions or comments about these Terms, please contact us:

• Live Chat: 24/7 support available in Bengali and English
• Email: [email protected]